Function: Supply Chain
Scope: Saudi Arabia
Location: KSA Riyadh/Jeddah
Terms & Conditions: Internship
About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Job Purpose
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you want to be single Point of Contact for any customer engagements in relation to open invoices and receivables pus solving and settling customer claims The individual will be responsible for e2e cash collection, correspondence, escalation & resolution of disputes with customers and claims registration & processing, will be also engaged in bad debt provisions & write-offs then this role is just for you!
What will your main responsibilities be
Proactively and reactively track open invoices to keep DSO at lowest possible level
Ensure risk free and reconciled customer accounts (open items and aged balances)
Support Cash Apps and Claims Specialists for invoice issue resolution
Accurate and timely claim investigation & settlement with Customers
Timely Customer reconciliation and reduction of open items in Customer accounts
Escalation of invalid claims, as well in case of delays in submission of claims to CD LT
What you need to succeed
Total receivables and days outstanding
Gross Overdue and overdue outstanding days
Customer reconciliations (# of reconciliations done)
Receivable write off
Open aged items related to Claims deduction in Customer accounts
Quarterly no-due certificate from all customers
Customer claims settlement period (within 45 days of activity)
Experiences & Qualifications
Bachelor’s Degree, preferably in accounting or business degree
0-2 years' experience in Collections and Claims
Good analytical skills, willingness to learn and strong aptitude for communication skills.
Ability to work collaboratively within a cross-functional team.
Strong business acumen.
Skills
Customer focus
Negotiation & influencing skills
Team player
Time management
Leadership
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Critical SOL (Standards of Leadership) Behaviors
PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.