Client Lead

Assembly is made of the ingredients of the modern agency, bringing together data, talent, and technology to deliver a connected set of solutions for media + more to the best brands on the planet. We’re home to more than 1,800 of the industry’s top talent across 25+ offices, who bring unmatched global omnichannel media expertise + data, technology, and business consulting capabilities that find change and fuel growth for brands worldwide. Assembly is a proud member of Stagwell, the challenger network built to transform marketing.

Learn more about Assembly here: https://www.assemblyglobal.com/

We’re currently recruiting for a Client Lead to be based in Riyadh as part of the expansion of our Business Growth team in KSA.

Responsibilities:

• Oversee and nurture client relationships, ensuring satisfaction and long-term engagement.
• Develop and execute client strategies in collaboration with Regional/Country Directors.
• Build robust project plans to anticipate deadlines, risks, and deliver successful outcomes.
• Ensure account teams are aligned with client objectives and project goals.
• Maintain clear, consistent communication with clients, providing regular updates on project status and challenges.
• Address client requests promptly and redirect them to the appropriate contacts when necessary.

• Craft comprehensive, end-to-end proposals that meet client needs and organizational objectives.
• Lead client meetings, identifying opportunities and presenting tailored solutions.
• Autonomously develop and deliver proposals that address all client requirements.
• Lead and manage project teams, setting SMART objectives and delegating tasks.
• Provide coaching and development for junior team members, enhancing their skills and career growth.
• Drive continuous improvement in team organization and processes, implementing feedback and conducting retrospectives.
• Proactively anticipate and resolve internal issues with the support of HR and other resources.
• Conduct thorough client analyses, providing clear insights and reasoning for decision-making.
• Capture detailed notes in client meetings and ensure follow-up on action items.
• Provide regular internal reporting to senior management on project status, risks, and next steps.
• Deliver high-quality work, identifying and solving problems proactively to ensure client satisfaction.
• Continuously challenge yourself to explore innovative methodologies and improve client processes.