Catering Operations Manager

On behalf of a leading F&B-focused hospitality company renowned for its diverse concepts, we are seeking a skilled Catering Operations Manager to lead their newly established division.



Based in Riyadh, your primary responsibilities will include:

Department Setup & Launch:

• Collaborate with leadership to establish the catering department’s structure, workflows, and operational goals.
• Develop policies, procedures, and systems to ensure operational efficiency.

Operations Management:

• Oversee day-to-day catering operations, including event execution, logistics, and supply chain management.
• Ensure seamless coordination between kitchen, service, and delivery teams for high-quality catering services.

Team Leadership:

• Recruit, train, and manage a team of catering staff, fostering a positive and productive work environment.
• Implement staff schedules to meet operational demands while optimizing labor costs.

Client Engagement:

• Collaborate with sales and account teams to understand client needs and translate them into exceptional catering experiences.
• Act as a point of contact for key clients during events, ensuring satisfaction and resolving issues.

Budget & Cost Management:

• Develop and manage the catering department’s budget, ensuring profitability and cost control.
• Monitor expenses and implement strategies to optimize resource allocation.

Quality & Compliance:

• Maintain high standards of food quality, service, and presentation across all catering events.
• Ensure compliance with health, safety, and hygiene regulations at all stages of operations.

Vendor & Supply Chain Management:

• Source and manage relationships with suppliers and vendors to ensure timely delivery of high-quality products.
• Negotiate contracts to secure favourable terms for the department.

Performance Analysis & Reporting:

• Track operational KPIs and provide regular reports to senior management, identifying areas for improvement.
• Implement process enhancements to improve efficiency and customer satisfaction.