The Call Center Agent handles customer inquiries via phone, email, or chat, providing support, resolving issues, and ensuring customer satisfaction. Fluency in English is required for clear communication.Responsibilities:Respond
about products and services. The Call Center Agent acts as the first point ... , accurate, and courteous service. The agent's interactions directly impact the ...
-quality customer service by evaluating agent interactions with customers. This role ... review live chat and call recordings to assess agent performance against established ...
. Generate reports on quality metrics, agent performance, and customer satisfaction scores ... Job Role Customer Service and Call Center Years of Experience Min: 2 ...
PROJECT (The line). Position: Contract Center Specialist Location: Saudi Arabia. Project ... cover for any Contact Centre Agent and Supervisor and act as ...