The Call Center Agent plays a crucial role in the telecommunications industry by serving as the first point of contact for customers. This position requires excellent communication skills, a strong customer service orientation, and the ability to handle a variety of inquiries efficiently. The ideal candidate will be responsible for providing information, resolving issues, and ensuring customer satisfaction while adhering to company policies and procedures.
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Preferred Candidate:
We are a global leader in solution design, business optimization strategies, front-office customer support, and back-office services like finance, accounting, collections, and tech support. With more than four decades of deep, industry-specific expertise and service innovation, Teleperformance offers the market’s most comprehensive service portfolio.