1. Customer Support:
§ Answer inbound calls or respond to messages from customers.
§ Provide information about products, services and offers.
§ Receiving complaints and provide solutions.
2. Sales and Upselling:
§ Promote products or services to customers, sometimes meeting sales targets.
§ Upsell or cross-sell based on customer needs.
3. Problem Resolution:
§ Resolve customer complaints or issues effectively and efficiently.
4. Team Collaboration:
§ Work with colleagues or supervisors to address issues that are more complex.
5. Education &Experience
Business administration or any related field
Experience: no need
6. Skills & Qualification