Business Manager

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JOB DESCRIPTION

Job Title

Business Manager

Department

EMEA Work Dynamics

Location

TBC

Line Manager

TBC

Job Summary/Goals

The Business Manager works as part of the central management function to provide business management to xx area of the business in Work Dyanmics. Business Manager will be focused on operational initiatives and client programs and have an impact on productivity, streamlining strategic initiatives, and ensuring cross-business collaboration and communication. They will demonstrate a strong level of business acumen, highly organised with a panache for presentations and exceptional quantitative analysis skills.

Essential Duties and Responsibilities

Business Management:

• Oversight across all areas of relevant area of the business
• Identify opportunities to streamline strategic and operational practises
• PMO for the implementation of operational initiatives to improve efficiencies, people engagement and collaboration
• Works closely with central teams to provide operational support to business functions
• Supports the implementation of business plans across Work Dynamics
• Share best practises and identify opportunities for continuous improvement
• Participates in business planning and review processes
• Works across multi teams to identify opportunities and provides PMO support as required from start to implementation
• Performing special projects as directed or on behalf of the business leader
• Attends leadership meetings to identify actions for the business lead or opportunities to streamline and knowledge share
• Participates in the business managers network across JLL to work collaboratively and to share knowledge and best practises

Client Engagement:

• Manages business lead’s client engagement
• Reviews exec sponsor client objectives and feedback and provide insights
• Oversight of client feedback, supports the development of action plans and recognition required by business lead
• Work with SD to support prospect client engagement and ensures business lead follow up

People Engagement:

• Work with HR to support and promote people related initiatives
• Support people survey follow up – actions and communication required by the business lead
• Ensure input and promotion of employee recognition programs
• Support talent reviews and succession planning
• Promote career mobility within JLL

Diary, Meeting & Event Preparation

Work closely with EA to:

• Ensure meeting preparation and follow up
• Review upcoming meetings for the week to ensure the business lead has all the necessary information, the agenda and objective of the meeting
• Determine priorities and identify opportunities to simplify

Marketing & Communications:

• Working alongside internal communications director to input into internal and external communications plan
• Supports CEO input into presentations, reports, or other communication packs for internal and external stakeholders in collaboration with the Communications team
• Promote One JLL story telling – identify, capture and share

Skills

• Strong communication, strategic thinking and problem-solving skills.
• Highly developed project management skills with impeccable attention to detail.
• Exceptional computational & analytical skills: ability to build data-driven decks and communicate data insights in a crystal-clear way.
• Proven ability to work effectively with stakeholders at the most senior of levels and manage complex projects across multiple services and geographies.
• Independent worker with a proactive, flexible approach and ability to meet tight deadlines.
• Excellent organizational skills with the ability to effectively plan and prioritize workload.
• Enthusiastic, versatile, motivated, with a ‘can do’ attitude.
• Excellent English written/ verbal communication skills

Diversity and equality of opportunity should be the central principle of your selection process.  All stages of the process should be clear, objective and fair.  Ensure you are not discriminating against potential applicants on any basis.  Challenge each aspect of your job description to ensure that the requirements are essential to the role.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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