Company Description
Our Client is a powerful digital platform designed to elevate employee and client loyalty, well-being, and productivity by offering exclusive access to discounts, rewards, and e-gift cards from over 1,200 local and international merchants at more than 4,500 stores. They collaborate with corporations, merchants, and partners to create innovative customer loyalty solutions and drive business growth.
Job Description
Job Purpose:
We are seeking an experienced Business Development & Partnership Head to lead the growth of our corporate partnerships and merchant relationships. This role involves managing a team of Partnership and Corporate Relationship Managers to build, maintain, and expand our network of partners, driving business growth and customer engagement through innovative loyalty solutions.
Key Responsibilities:
Leadership & Team Management:
- Oversee and lead the team of Corporate Partnership Managers and Merchant Partnership Managers.
- Provide coaching, guidance, and performance management to ensure team success in securing high-value partnerships.
- Strategic Partnership Development:
- Identify, prospect, and develop new business opportunities and partnerships across a range of industries, including retail, FMCG, entertainment, and hospitality.
- Foster strong, long-term relationships with key corporate clients and merchants, ensuring the alignment of business objectives.
- Design and implement partnership strategies that align with company growth objectives.
Corporate Relations & Merchant Management:
- Manage and grow relationships with existing corporate and merchant partners, ensuring satisfaction and maximizing the value of these partnerships.
- Ensure the development of innovative loyalty and rewards solutions that meet the needs of both merchants and corporate partners.
- Identify new subscription packages and co-branded opportunities to increase partner engagement and customer satisfaction.
- Market Research & Competitive Analysis:
- Conduct market research to identify trends, competition, and opportunities in the loyalty and rewards industry.
- Provide insights and recommendations to the executive team on potential growth areas and untapped market opportunities.
Revenue Generation:
- Drive the growth of the partner network by achieving set financial targets and partnership goals.
- Negotiate and close large-scale partnership deals that generate significant revenue and brand exposure.
- Monitor the performance of partnership programs to ensure profitability and alignment with corporate goals.
Collaboration & Stakeholder Management:
- Work cross-functionally with marketing, product development, and operations teams to ensure seamless execution of partnership programs.
- Regularly present to senior management on partnership performance, growth opportunities, and market insights.
Qualifications
- Bachelors degree in Business Administration, Marketing, or a related field (Masters degree preferred).
- A minimum of 6-10 years of experience in business development, partnerships, or corporate relations, preferably within the loyalty, rewards, or digital platform industries.
- Proven track record of successfully leading a business development team and securing large-scale partnerships.
- Excellent negotiation, communication, and interpersonal skills with a focus on building long-term business relationships.
- Strong strategic thinking, problem-solving, and leadership skills.
- Deep understanding of the Saudi market, business culture, and the rewards/loyalty landscape.
- Proficiency in English and Arabic is required.
Additional Information
Benefits:
- Competitive salary and performance-based bonuses.
- Opportunities for career growth within a fast-growing, innovative company.
- A dynamic, collaborative, and flexible work environment.
- Exposure to top-tier corporate clients and merchants in Saudi Arabia.
