MAIN PURPOSE The Business Development Manager-Retail KSA is responsible for identifying and pursuing new business opportunities to drive sales growth, enhancing customer relationships, and maintaining the brand’s prestige and exclusivity. This role involves strategic planning, market analysis, partnership development, and ensuring a seamless brand experience across all touchpoints in the boutique.
KEY RESPONSIBILITIES
Strategic Planning and Execution (with full alignment with Retail Director) - Propose, develop and implement business development strategies that align with the company’s growth objectives.
- Identify and analyze market trends, emerging opportunities, and competitive landscape to guide business strategy.
- Create detailed business plans to achieve defined goals and quotas.
New Clients Recruitment and Relationship Management:
- Identify and cultivate relationships with high-net-worth clients, both potential and existing.
- Build and maintain strong, long-lasting relationships with existing clients to foster loyalty and repeat business.
- Collaborate with the sales and marketing teams to develop personalized experiences for clients through monthly activations.
- Develop partnerships and collaborations with other luxury brands and influencers to enhance brand visibility.
Sales Performance Management:
- Help set the yearly targets by watch advisor and monitor on monthly basis, ensuring the team meets or exceeds them. Conduct a monthly meeting with each SA to monitor performance.
- Analyze sales data and market feedback to refine strategies and improve performance.
- Provide regular reports and updates to senior management on business development activities and outcomes.
Brand Management and Positioning:
- Ensure that all business development activities align with the brand’s luxury positioning and standards – MANDATORY ALIGNMENT with the Management in Dubai is a must.
- Work closely with marketing teams to develop and execute campaigns that enhance brand prestige.
- Represent the brand at high-profile events, trade shows, and industry functions.
Budgeting and Financial Management:
- Stick to the budget for business development activations.
- Help find and negotiate contracts and agreements with potential luxury partners / venues / material supplies for the activations / events that are beneficial to the company.
- Monitor and control expenses in line with the company’s financial goals communicated by the management in Dubai.
Team Leadership:
- Lead, mentor, and develop a solid retail team.
- Foster a culture of excellence, innovation, and continuous improvement within the team.
Qualifications:
- Bachelor’s degree in business administration, Marketing, or a related field.
- Proven experience in business development, preferably within the luxury retail industry.
- Strong understanding of luxury market dynamics and consumer behavior.
- Excellent communication, negotiation, and presentation skills.
- Ability to think strategically and execute tactically.
- Proficiency in CRM software and other business management tools.
- A network of contacts within the luxury industry is highly desirable.
Skills and Competencies:
- Strategic thinking and problem-solving.
- High level of emotional intelligence and interpersonal skills.
- Ability to manage multiple projects and deadlines.
- Strong financial acumen and budget management skills.
- Passion for luxury brands and a keen eye for detail.
- Adaptability and a proactive approach to change.
Working Conditions:
- May require travel to domestic and regional / international markets.
- Flexibility to attend events and meetings outside regular business hours.
Benefits:
As per Richemont.
