Business Development Executive - KSA

About almentor: Founded 2016 with a singular vision of empowering lifelong learning and personal growth for all, through accessible and impactful education, almentor became the leading online learning platform that offers a high-quality education to learners around the world.

Our Mission: 🚀 almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA

Job Overview:

We are looking for a seasoned professional based in Saudi Arabia, with a strong background in the E-Learning/ Training industry, and an in-depth understanding of the Saudi local market. You will be responsible for building and maintaining long-term relationships for clients in KSA. In addition to acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies.

As the Business Development Executive in KSA you will:

• Build long-term relationships with existing clients in KSA to retain and grow them. 
• Acquire new clients in Saudi market, work with them end-to-end; from prospecting to closing and meeting individual and team targets. 
• Increase revenue and retention rate for accounts in KSA through driving intentional upsell and cross-sell motions to meet the clients’ business objectives. 
• Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth. 
• Identify growth opportunities within the account segment.
• Resolve all client complaints, requests, and inquiries within the predetermined SLAs. 
• Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers’ needs to design a robust go-to-market strategy to nurture and grow our Accounts. 
• Perform other job-related tasks as needed. 

The ideal candidate will have:

• Proven experience of 3 years in business development or sales, preferably in the E-Learning/ Training industry.
• Experience in the Saudi market
• Saudi nationality is preferred
• Bachelor's degree in business or a relevant major 
• Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences 
• Able to prioritize and perform effectively in a highly dynamic work environment.
• Experience with CRM is preferred, HubSpot is preferred
• Excellent command of the English Language (both written and spoken)
• Experience in customer support is a plus