Associate - Quality Assurance
Jeddah Global – Business Excellence / Full-Time / On-site Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.
Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region.
Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.
With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland, and its Robotics Hub in Odense, Denmark.
The Associate - Health & Safety will be responsible for developing and executing an inclusive companywide health & safety strategy for Kitop in Bahraini. You will oversee all issues related to the health and safety of our employees including developing, executing, and sustaining company health & safety policies, standards, programs, and processes. The primary areas of focus are Hazard and Risk Management; Regulatory Compliance; Security; Emergency Preparedness and Response. This position reports to the Manager - Regional Health & Safety . + Carry out daily inspections on the premises to ensure all stakeholders are adhering to regulation safety standards and periodically check functionality and optimisation of all appliances on the premises and troubleshoot if the need arises.
+ Lead and direct sanitization team and ensure they are following strict safety standards.
+ Provide support and investigation when clients raise complaints about food quality-related matters.
+ Lead projects involving the adoption and integration of new appliances in the premises.
+ To initiate communication with service providers to ensure all Kitopi operations are fully supported.
+ Enforce strict compliance to Bahrain municipality codes in the work place and play a supportive role in any new initiatives or expansion plans that require the implementation of kitchen appliances.
+ To manage and oversee kitchen staff shift schedules.
+ BSc. Food Tech or Microbiology background or any science-related course.
+ Minimum 3 years' experience as quality control in a catering company is a must.
+ Level 3 HACCP and Food Safety for catering certified.
+ Leadership and team working skills within own area and across the business.
+ Effective usage of data analysis tools.
+ With a strong personality and can handle high-pressure situations.
+ With experience in handling Local Municipality Inspections or any type of food safety audits.
+ Driving license holder.
Benefits
- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself. - Be involved in customized workshops run by the Kitopi Academy. - Have the chance to work in an international, diverse, and inclusive environment. - Get the flexibility to work from anywhere, including international locations. - Become part of one of the most caring communities out there. - Free and unlimited access to a nutritionist. - No Dress Code! (T&C applies). - The famous team activities and social events bursting with fun.Inclusive private health insurance. - Up to 50% discount on Kitopi brands. - Annual leave as per the company policy. - Flexible working hours to support work-life balance.
Additionally, we offer:
- Wellness spaces designed for mothers inclusive for all. - Monthly well-being programs to nurture your mental and physical health. - Informative and empowering webinars to support your growth. - Social Thursdays and Fridays across markets to gather and connect with colleagues.
Recruitment Process and Timeline
First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.
If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.
Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.
We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.
Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you're proud of.
Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
