We are seeking a highly organized and detail-oriented Assistant Manager Operations Admin to play a key role in supporting our daily operations and ensuring smooth administrative workflows. This position will be responsible for a wide range of tasks, include ng managing documentation, processes, personnel matters, and departmental resources. Raising and managing Purchase orders, managing QMS workflows and regular audits. The role extends to support up to five different departments in all admin related duties.
JOB SPECIFIC:
Document & Process Management:
Implement and maintain a document control system for all operational documents (electronic and physical).
Manage Standard Operating Procedures (SOPs), ensuring accuracy, effectiveness, and timely updates.
Oversee document update management processes, including version control and distribution.
Develop and manage checklists for various operational tasks.
Team Management & HR Interface:
Oversee administrative tasks related to team members, collaborating with HR on onboarding, leave requests, and performance
management.
Facilitate communication between team members and management.
Time & Resource Management:
Manage time and attendance records for the department, ensuring accuracy and compliance.
Develop and manage department schedules, optimizing resource allocation.
Reporting & Auditing:
Conduct regular departmental audits to identify and address any inconsistencies or inefficiencies.
Coordinate and document audit requirements set by internal and external bodies for Ticketing, Guest Services, Rides & Attraction sand any other department required to conduct assessments at any given time.
Generate reports on operational activities, metrics, and resource utilization.
Smart Park Management System:
Serve as the interface between the department and the Smart Park Management System.
Manage and update templates within the system.
Quality Management System (QMS):
Implement and maintain the Quality Management System, ensuring compliance with relevant standards and regulations.
Conduct audits and identify areas for improvement within the QMS.
Develop and maintain quality control documentation.
Train team members on QMS procedures.
Procurement & Inventory Management:
Manage and maintain the procurement software, ensuring efficient processing of purchase orders and vendor relations.
Oversee the creation and management of department purchase requests.
Track inventory levels and initiate re
ordering when necessary.
General Administration:
Perform a variety of general administrative tasks to support the smooth operation of the department.