Job Description
Description
Grade: 6
Location: Riyadh
Advert closing: 29/01/2025
Responsibilities
Application support oversee the installation and maintenance of software applications in order to streamline business operations. Their duties include optimizing software application performance, installing updates, and performing debugging procedures. They may be employed by companies, or work as freelance contractors.
Application Support:
· Provide effective support and maintenance to existing business applications and systems
· Provide technical guidance to customers and colleagues as required
· Monitor and report on business applications availability, performance and capacity aspects
· Administrate access privileges for business applications as per the ISE’s policies and procedures
· Help in performing proactive maintenance operations and provide technical reviews and recommendations to better optimize and improve business applications performance and effectiveness
· Deploy fixes and upgrade patches for business applications as required
· Generate user manuals as and when required
Reports Generation:
· Provide ad-hoc reporting as and when required
· Report progress to customers and colleagues based on agreed standards.
· Report issues and risk are reported to customers and colleagues, as appropriate
Job Requirements:
· A minimum of 2 - 3 years of experience in a similar setup is a must
· Fluent in Arabic and English
· Bachelor’s degree in IT preferred
· Relevant IT certificates
· Knowledge about IT Service Framework
BAE Systems
BAE Systems has a heritage of commitment to the Kingdom of Saudi Arabia. For 50 years, we have provided the platforms and services that support the Saudi armed forces to defend the interests of the Kingdom. In support of the Saudi Arabia National Objectives, we’ve invested heavily in the development of Saudi people, technology, infrastructure and local companies in the defence supply chain. Our investments have helped to
develop the Saudi defence industry as well as developing a skilled and highly productive workforce.
(BAE Systems KSA is committed to the full inclusion of qualified people with disabilities. As part of this commitment, BAE Systems KSA will ensure that persons with disabilities are provided with reasonable accommodation during the job application or interview process, and or to perform essential job functions).
Note: All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals. If you are Ex-military, you MUST submit your end of service certificate with your application. We aim to complete the assessment and selection process within 3 weeks from closing date.
