The OpenShift Sales Specialist (SSP) for Cloud Services is a highly technical sales support role to ensure successful GTM execution for Cloud Services across the globe. The role requires a deep understanding of the importance of delivering productive outcomes through workloads in the cloud, enabling direct sales account team peers and partners to do the same with customers.
The ideal candidate will have a background leading development teams in delivering applications to production, consulting, and/or driving sales of the same. This background is the cornerstone in enabling and acceleration in execution of a GTM through empathy by having experienced first hand what challenges our customers.
This experience is how we credibly propose a Red Hat solution for customer challenges. Being the regional center of gravity for Cloud Services GTM requires someone comfortable telling an application delivery centric story based on previous experiences. Relationships with Cloud Service Provider account teams, executives, and industry partners are important for this role in order to co-sell and drive indirect sales with partners. As such, these relationships are expected to exist, grow, and be maintained.
The role requires both customer-facing, from front line developers to CxO, and evangelism conversations. Much of this role requires consulting on the GTM with PnT and mentoring in the execution of winning sales plays in partnership with Cloud Service Providers, SIs, and 3rd party ISVs.
What will you need:
Consult on and enable successful execution Cloud Services GTM in assigned geo
Educate customers and stakeholders alike on the value of Red Hat’s Cloud Services
Lead and enable on hyper-competitive sales situations for the Cloud Services portfolio
Be geo-level bi-directional conduit of GTM for Cloud Services between sales, PnT, marketing, enablement, and customer success
Work closely with Cloud Services product teams by providing feedback and identifying gaps in the offering
Build lasting relationships with cloud providers and other 3rd parties for joint GTM
Interface with regional sales leadership for account planning and GTM
What you will bring:
5+ years of sales or delivery experience for an enterprise software, SaaS, or consulting company.
Subject matter expert of Kubernetes ecosystem, including competing technologies.
Subject matter expert of Cloud Service Providers with account relationships.
Subject matter expert in DevOps, agile, and similar concepts.
Subject matter expert in Predictive Analytics and/or Generative AI development practices.
Subject matter expert in Data Science and Data Engineering concepts.
Working knowledge of full stack AI development and deployment tools, including Feature Stores, Vector Databases, Embedding Models, ETL tooling.
Working knowledge of full stack application development and deployment tools, including those of build, deployment, project management, automation, source code management, testing, quality/security, monitoring [APM], and modern programming languages/frameworks, and configuration of the same, to deliver applications to production.
Executive presence with public speaking skills.
Expert Practitioner of the Challenger Sales Model.
Entrepreneurial mindset.
Preferred Qualifications:
Computer Science or other technical degree w/ MBA.
Previous experience as a sales engineer, technical sales, or similar role.
8+ years of application development experience, including leadership roles.
2+ years of consulting experience with major SI.
Product management or ownership role.
Extensive community brand in circles such as DevOps Days and DOES.
Ability to facilitate demonstrations of Red Hat products and cloud services unassisted.
Current practical knowledge of full stack application development and deployment tools, including those of build, deployment, project management, automation, source code management, testing, quality/security, monitoring [APM], and modern programming languages/frameworks, and configuration of the same, to deliver applications to productions.
Technical and/or Sales role experience working directly for hyperscalers or in partner ecosystem.
About Red Hat
Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
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