Account Manager

We are looking for an experienced Account Manager to join our dynamic team at a leading digital agency in Riyadh, KSA. The ideal candidate will be a Saudi national with a background in managing client relationships, overseeing digital campaigns, and driving client satisfaction. This role requires excellent communication skills, a customer-centric approach, and the ability to handle multiple accounts within a fast-paced environment.

Key Responsibilities:

• Serve as the main point of contact between the agency and clients, ensuring client satisfaction and maintaining strong relationships
• Manage a portfolio of accounts, overseeing digital marketing campaigns, project timelines, and deliverables
• Collaborate with internal teams, including creative, media, and strategy, to ensure client objectives are met
• Conduct regular client meetings to provide updates on campaign performance, discuss new strategies, and gather feedback
• Identify opportunities to up-sell and cross-sell additional services to clients, helping to grow the accounts
• Prepare and present performance reports and recommendations for campaign optimization
• Handle client inquiries, resolve issues promptly, and ensure the delivery of high-quality services
• Stay up-to-date with the latest trends in digital marketing, social media, and advertising to provide strategic insights to clients

Requirements:

• Must be a Saudi national
• Minimum 3-5 years of experience in account management, preferably within a digital agency
• Strong understanding of digital marketing, social media, and advertising strategies
• Proven experience in managing client relationships and delivering exceptional customer service
• Excellent communication, negotiation, and presentation skills
• Ability to manage multiple projects simultaneously and work effectively under pressure
• Familiarity with digital analytics tools (e.g., Google Analytics, social media insights) is a plus