الوصف الوظيفي
WonderEight gathers an all-star pack of creative minds, adventurous tech buffs and fearless strategic thinkers fueled by curiosity and set on changing the world, one brand at a time. We dream big, do big, and have fun at it – we haven’t chosen “Play Seriously” as our motto for nothing!“And what does it even mean?”, you ask. It means we champion lives well lived, do wonders as a team all the while harnessing each individual’s potential and uniqueness, and value learning and fun times alike. All of this to fulfill one promise: pierce the limit and frontier of imagination.So what do you say? Care to join us in creating the unimaginable?Great, cause we’re looking for an Account Manager to work as part of the client service team.Job Overview:As a Strategic Account Manager at WonderEight, you will play a pivotal role in leading/ co-leading one of the Agency’s multi-functional cells. Your primary focus is to strategically drive your clients’ business, equally by leading on ongoing initiatives and by identifying future/ untapped opportunities. To achieve this, you will be collaborating with a diversified, multi-skilled team to plan, ideate, execute, and monitor effective marketing and advertising campaigns. In doing so, you will be asked (i) to gain and share deep and flawless knowledge about the businesses you are operating, (ii) to believe in the potential of the brands you are managing, more than anyone else, and (iii) to act as a seamless extension of your clients’ marketing ecosystem.Your Role is to…Leverage your experience, knowledge, results-oriented mindset and resources provided by WonderEight to effectively lead on your clients’ business needs, delivering excellence, insight, and value.Be the ultimate facilitator, both for your clients and your teammates. In other words, you are the person who knows how to build relationships, gets things done and finds solutions to complex problems.To adopt and nurture a strategic mindset and express it across a variety of deliveries including but not limited to campaign decks, creative briefs, internal team discussions, business development opportunities.Be an idea-driven innovator. Whether you’re discussing a client’s business problem, writing a creative brief, or brainstorming with your teammates, you are consistently looking at the bigger idea or the creative solution that provides focus and inspiration.Have a robust grasp of your projects. Your role is to organize the project itself, the people assigned to it, and the end result by ensuring the assignment is done efficiently and with no compromise on quality.Serve as the primary point of contact for assigned clients, building strong relationships based on trust and effective communication.Understand clients' business goals, marketing objectives, target audience and develop tailored strategies and campaigns.Collaborate with cross-functional teams, including creative, strategy, and production, to develop integrated marketing and advertising plans.Manage multiple client accounts simultaneously, ensuring timely delivery of projects, budgets, and key performance indicators (KPIs).Monitor campaign performance and provide regular reporting to clients, identifying areas for improvement and recommending optimization strategies.Stay updated with industry trends, competitor activities, and emerging marketing technologies to provide strategic insights and recommendations.Proactively identify new business opportunities within existing client accounts and contribute to new business pitches and proposals.Handle client feedback and inquiries, resolving issues promptly and ensuring a high level of client satisfaction.Build and sustain relationships with clients, becoming their trusted marketing partnerMaintain accurate and up-to-date documentation of client interactions, agreements, and project details.Manage cell team members on a daily basis, assign / schedule needed tasks and conduct the related follow up. Responsible for the cell team members performance appraisals and upskilling.Ensure that all client reports are being generated as scheduled in a timely manner (weekly, monthly, social, campaign reports, etc.)
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عدد سنوات الخبرة
الحد الأدنى: 5 الحد الأقصى: 10
منطقة الإقامة
المملكة العربية السعودية