تعتبر وظيفة خدمة العملاء في جدة فرصة مثيرة للأفراد الذين يتطلعون إلى العمل في قطاع التوزيع وسلسلة الإمداد واللوجستيات. يتطلب هذا الدور مهارات تواصل قوية وقدرة على التعامل مع العملاء بفعالية. سيكون الموظف مسؤولاً عن تقديم الدعم والمساعدة للعملاء، وضمان رضاهم عن الخدمات المقدمة. ستشمل المهام اليومية التعامل مع استفسارات العملاء، وحل المشكلات، وتقديم المعلومات حول المنتجات والخدمات. يعتبر هذا الدور حيوياً في تعزيز سمعة الشركة وضمان استمرارية الأعمال.
المهام:
المرشح المفضل:
DP World is a leading enabler of global trade and an integral part of the supply chain. We operate multiple yet related businesses – from marine and inland terminals, maritime services, logistics and ancillary services to technology-driven trade solutions. We have a portfolio of 78 operating marine and inland terminals supported by over 50 related businesses in over 40 countries across six continents with a significant presence in both high-growth and mature markets. We aim to be essential to the bright future of global trade, ensuring everything we do has a long-lasting positive impact on economies and society. Our dedicated team of over 36,000 employees from 103 countries cultivates long-standing relationships with governments, shipping lines, importers and exporters, communities, and many other important constituents of the global supply chain, to add value and provide quality services today and tomorrow. By thinking ahead, foreseeing change and innovating we aim to create the most productive, efficient and safe trade solutions globally. Container handling is the company’s core business and generates more than three quarters of its revenue. In 2017, DP World handled 70 million TEU (twenty-foot equivalent units) across our portfolio. With its committed pipeline of developments and expansions, the current gross capacity of 88 million TEU is expected to rise to more than 100 million TEU by 2020, in line with market demand.