Job Knowledge & Skills
Understanding of the hospitality industry, including luxury service standards, guest preferences, and hotel operations, to provide exceptional service tailored to villa guests.
Knowledge of villa operations, including housekeeping, maintenance, and guest services, to ensure the smooth operation and maintenance of the villa and its amenities.
Excellent interpersonal and communication skills to interact with villa guests professionally and effectively, anticipating their needs and providing personalized service.
Ability to quickly identify and address guest inquiries, concerns, and requests, demonstrating resourcefulness and flexibility to ensure guest satisfaction.
Keen attention to detail to ensure that the villa is impeccably presented and maintained, and that guest requests are fulfilled accurately and promptly, creating a memorable and enjoyable experience for guests.
Job Experience
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
Competencies
Accountability
Collaboration
Customer Interaction L2
Guest Relations L2
Hotel Management Standards and Procedures L2
Leadership
Product and Service Knowledge L2
Quality
Reservation Management L2
Resilience
Education
Bachelor's Degree in Hospitality or any related field
Power International Holding (PIH) is a diversified business conglomerate, grouped into 5 main sectors: General Contracting, Agro-Food Industries, Real Estate Development, Lifestyle (Hospitality, Entertainment & Catering) and General Services. To ensure the sustainability and success of each businesses within the various sectors, we are committed to providing every entity with the tools and resources together with the central functional support to enable development and growth. We work in specialization, to ensure that each business strives to achieve the organization’s objectives and goals. Grouping is done through focus and trade excellence of organization leaders who proactively work together in multi-disciplinary groups, ensuring that each business thrives and flourishes.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.