ONLY LOCALLY AVAILABLE IMMEDIATE JOINERS CAN APPLY
Contract duration : Three months
Job Description:
Ensure all incidents/Tickets related to IT Systems are responded efficiently in timely manner.
Ensure all standard operating procedures are followed as per established ITIL processes.
Provide accurate information on IT products and services with highest level of end-user satisfaction.
Remotely provide technical assistance to user queries and problems.
Escalate unresolved issues to next level of support team.