Travel & Tourism Agent

OBJECTIVE/ PURPOSE OF THE JOB

A Travel & Tourism Agent role is to help customers arrange their travel plan and holiday.

KEY RESPONSIBILITIES

• Contributes to agency efforts by accomplishing related tasks as needed
• Meets with clients to determine travel needs, budgets, and preferences
• Handles travel issues, conflicts, complaints, cancelations, and refunds
• Builds and maintains relationships with travel and tour vendors
• Maintains accurate records of bookings, payments, transactions, phone calls, and meetings
• Attends travel seminars and conferences
• Conducts research on destinations and industry tends