Provide administrative support for Training & Education activities.
Maintain database and SharePoint to maintain accuracy and quality.
Check and verify reliability of source as information for the database.
Maintain, organise, analyse, update and retrieve data from SAP, Access, appropriate data files and update records accordingly in SAP and/or other corporate systems.
Prepare data to generate report charts and presentations. Also, establish documentation system to ensure proper storage and retrieval of required documents.
Support in identifying information processing problems and escalate to manager where applicable.
Provide point of reference on simple aspects of work for guidance on practices, precedents and techniques.
Provide support to junior staff to train them. Also, initiate appropriate paperwork to advice customers, superiors, and junior staff.
Participate with training providers for registrations of nominated staff, follow-up of course attendance in LMS and providing utilization and no-show reports to management.
Assist in the development of training aids such as manuals and handbooks, which related to training process / system. Assist in handling required tasks related to training contracts, materials, management processes, accruals, variance analysis, CWO, Purchase Orders, etc.
Coordinate and assist with all training logistic, training Calendar, and Head of Training and Education Calendar.
Completion of Secondary School Education (12 years).
5 years of relevant experience.
Very good knowledge of standard computer software.
Knowledge of some financial and budgetary processes.