Job Summary:
We are seeking a Till Assistant to manage transactions and provide excellent customer service at a major airport. The Till Assistant will be responsible for processing payments accurately and efficiently while ensuring a positive experience for all customers.
Job Responsibility:
- Operate the cash register and handle cash transactions
- Scan goods and collect payments from customers
- Issue receipts, refunds, and change to customers
- Resolve customer complaints and inquiries in a professional manner
- Maintain a clean and organized checkout area
- Collaborate with the sales team to provide excellent customer service
- Follow all company procedures and policies regarding transactions and customer interactions
Candidate Requirements:
- Proven work experience as a Till Assistant or in a similar role
- Basic math skills and the ability to handle cash transactions accurately
- Excellent communication and customer service skills
- Attention to detail and the ability to work in a fast-paced environment
- Ability to multitask and prioritize tasks effectively
- High school diploma or equivalent is preferred
Skills:
1. Cash handling
2. Point of sale (POS) system operation
3. Basic math skills
4. Customer service
5. Attention to detail
6. Communication skills
7. Time management
8. Multitasking
9. Problem-solving
10. Teamwork