Terminal Standard Officer

About the Role 

At Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be leading the onsite supervision of the soft service delivery in the Passenger Terminal Complex to ensure effective and efficiency delivery in compliance with HIA 5 star cleanliness

Key Accountabilities 

• To ensure the delivery of cleaning is performed  as per the agreed scope of work and KPI by conducting cleaning joint audit with janitorial contractors at PTC.
• Ability to lead a team of Soft Services Supervisors by providing guidelines and directions on day to day operations.
• Uphold safety standards of MATAR and ensure cleaning activities are conducted in safe manner
• Ability to understand the required documentation to carry out cleaning activities effectively.
• Prepare reports and highlight any challenges to Line Management.
• Formulate solutions for outstanding soft service issues.

About the Candidate

• Bachelors Degree or equivalent with Minimum 3-5 years of Soft Services in 5 star environment.
• Accredited cleaning certificates (BICS or similar)
• Ability to lead and work within a team
• Good communication skills 
• Previous experience working in Hotel, Airport, Mall / Industrial cleaning industry would be an added advantage.

How to apply

Please see below for all eligibility and requirements for internal applications.

Please note that any applications not meeting criteria will not be processed.

• All internal candidates can only have three active applications at any point in time.
• All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
• All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
• If you are Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.