Job Summary:
The Supervisor - Audiology is responsible for leading and demonstrating the provision of safe, patient and family focused quality care. The incumbent is a key member of the interprofessional team and ensures that standards for audiologist care are adhered to at service level. S/he works collaboratively with Clinical Director - Audiology (AuD)to ensure that commissioning, recruitment, onboarding, orientation and service activation responsibilities are carried out in accordance with Sidra’s plans and timelines.
The Supervisor provides highly specialized autonomous patient care and is involved in the prevention, identification, assessment, and rehabilitation of auditory function, balance, and related systems incorporating the principles of family centered care. The overall goal of the service is to optimize and enhance the ability of an individual to hear in order to restore communication function. The Audiologist works in collaboration with other members of the health care team and strives to provide evidence-based care by integrating research with practice. S/he promotes continuous improvement and helps to generate innovative ideas within audiology and maintains a commitment to life-long learning. S/he ensures comprehensive analysis, integration and interpretation of test battery results to formulate and implement appropriate audiology management care plans.
KEY ROLE ACCOUNTABILITIES:
- Makes recommendations to the Director regarding decisions that have a unit/service impact.
- Makes day to day decisions regarding unit operations that impact staff.
- Serves as a professional and role model for staff and is an advocate for patients and their families demonstrating behaviors consistent with the organizational/education competency framework, Sidra values, policies, procedures and guidelines.
- Participates in planning and program direction in accordance with organizational and departmental goals and objectives.
- Provides supervision and guidance to staff ensuring that all care is provided in accordance with Divisional Core Standards and established policies and procedures.
- Evaluates and ensures that individualized discharge planning needs are assessed on admission.
- Ensures an interprofessional approach to facilitate a timely discharge or transfer to the next level of care or home.
- Ensures safe patient care by making patient assignments based on patient acuity and skill mix.
- Evaluates and ensures that clinical documentation, diagnoses and plans of care are integrated and effective in delivering an individual plan of care.
- Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk.
- Demonstrates an understanding of evidence-based healthcare methodology and its ability to positively impact patient outcomes.
- Participates in the integration and evaluation of research into practice.
- Utilizes outcome measures to evaluate effectiveness of care through the review of data and the questioning of inconsistencies.
- Works towards the achievement of agreed key performance indicators for self and unit.
- Identifies patient care issues and/or strategies to improve and positively impact on the quality of care and patient outcomes.
- Collaborates with the Clinical Director - Audiology (AuD)and Clinical Educators in planning, implementation and evaluation of patient/family and staff education.
- Applies problem solving techniques and evidence based solutions to service related issues.
- Evaluates and ensures appropriate escalation of issues to meet patient/family/staff needs and resolve conflicts.
- Communicates effectively and efficiently with patients, families and colleagues, addresses patient/family complaints immediately and assists in the investigation of written complaints.
- Ensures the effective orientation, precepting and support of new staff and students.
- Provides a welcoming work environment and monitors and tracks individuals’ progress.
- Contributes to the employee performance appraisal cycle objectively and assists with action plans arising from appraisals as necessary.
- Counsels and/or disciplines staff when appropriate.
- Supports the retention of all staff by creating a healthy work environment that facilitates teamwork, and treats colleagues, patients/families and visitors with dignity and respect at all times.
- Ensures relevant information is communicated to all staff effectively and efficiently.
- Maintains effective administrative processes in the service and reviews and revises service policies and procedures as required.
- Contributes to the achievement of cost efficiency savings in the service and maintains an awareness of resource utilization, exercising care in the ordering and use of equipment and materials.
- Reports equipment failures, safety and security issues, and/or reduction of supply inventory.
- Supports the achievement of successfully implementing clinical information systems at unit level.
- Leads Performance Improvement activities and committees on the service as assigned.
- Performs daily key role accountabilities of clinical audiologist.
- Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile.
- Provides documented evidence of own performance and maintenance of skills consistent with position.
- Deputizes for the Clinical Director - Audiology (AuD)as required.
- Follows all organizational policies and procedures.
- Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies
- Adheres to and promotes Sidra’s Values
QUALIFICATIONS, EXPERIENCE AND SKILLS:
ESSENTIAL PREFERRED Education Master’s Degree in relevant field Experience 5+ years of relevant clinical experience inclusive of 2 years progressive management experience Certification and Licensure - Current registration and license from Country of Origin
- Certificate of Clinical Competence (CCC) in relevant field from a program accredited by the American Speech-Language-Hearing Association, or equivalent
- Eligible to get license by QCHP
Professional Membership Job Specific Skills and Abilities - Demonstrated ability to lead, manage and motivate teams to meet care objectives
- Demonstrated ability to delegate, supervise, and evaluate the performance of clinical interventions
- Demonstrated ability to design, coordinate and evaluate plans of care
- Demonstrated ability to apply and integrate knowledge and skills into practice
- Demonstrated ability to use risk analysis tools to anticipate safety risks
- Demonstrated ability to access, critique, and analyze information sources
- Demonstrated ability to synthesize data, information and knowledge on patient outcomes and modify interventions to improve health care outcomes
- Demonstrated ability to teach, assess and develop educational materials for staff and patients
- Excellent communication and interpersonal skills
- Experience in organizing data and generating thorough, accurate, timely reports
- Demonstrated experience with Clinical Information Systems (CIS)
- Proficiency with Microsoft Office suite
- Fluency in written and spoken English
Sidra Medicine a healthy population is essential to a strong, prosperous society, and throughout 2020, Sidra continued to provide uninterrupted comprehensive specialist healthcare services for children and young people; and exceptional maternity, gynecology, and reproductive medical services for women, previously unavailable in Qatar and the region.” – H.H Sheikha Moza bint Nasser, Chairperson of Qatar Foundation
Sidra Medicine represents the vision of Her Highness Sheikha Moza bint Nasser who serves as its Chairperson. This high-tech facility is home to world-class patient care, scientific expertise, and educational resources.
