Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
What is the role about
Attending all vessels within the scope of responsibility, in compliance with applicable work processes, standards and procedures, with special attention to correct, accurate and timely use of the internal operating systems
Role interrelations
The Ships Agency Operator reports to the Operations Team Leader, Qatar
What is expected from this role?
Attend and board vessels as required and as directed by Team leader, in accordance with our SOP and Customer Requirements.
Responsible for the effective coordination of assigned port calls.
Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
Ensure compliance with Port Services processes, standards and procedures, including correct use of the operating system (WASP).
Ensure mandatory use of WASP as reporting tool in compliance with the SOP.
Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call. Same to be ensured when additional funding required prior vessel’s sailing.
Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.
Ensure proactive, efficient and timely communication at all times.
Report leads, business opportunities and relevant port updates observed to Manager.
Monitor and record expenses that arises during vessels’ port call.
Ensure Cash-in-Transit (Cash to Master) as per WPS procedure.
Proactively follow up, check and approve supplier’s invoices.
Ensure cost effectively Vessel Operations.
Comply with WPS PPE Standard when working in ports/onboard vessels.
QHSSE matters in own function – use of TAKE 5 as appropriate.
Provide input to improve the operational and cost efficiency of the port call
Role accountabilities
This position will be measured against:
Ensure consistent high level of accuracy of deliverables.
Meet or exceed annual KPI’s targets for Port Services performance.
Our ideal candidate would have:
Graduate with relevant Bachelor’s degree.
Maritime background and experience from Ships Agency Operations specifically in Qatar.
Good communication skills and command of the in English language (oral and written).
Process and system understanding.
Self-motivated and result orientated with the ability to work under pressure.
Proactive and possesses ability to anticipate issue to facilitate preventive measures.
Problem solving skills with ability to make fast and sound judgement.
Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel.
Familiar with Port & local Authorities regulations, procedures and governing tariffs.
Computer literate
The role will be based at :Al Wakrah, Doha, Qatar
About Wilhelmsen:
Established in Norway in 1861, Wilhelmsen is a global maritime leader providing essential products, services, qualified crews, and technical management across 60+ countries. We are committed to driving industry innovation through renewable energies, zero-emission shipping, drone deliveries, digitalization, and fostering diverse, inclusive workplaces.
At Wilhelmsen Port Services, we embody five DNA Hallmarks that define our organizational ethos. We expect each of our employees to exemplify these values:
Winning: We strive to be the best with a positive mindset, going above and beyond, and finding solutions to challenges with enthusiasm and confidence.
Accountable: We take ownership, standing for individual and team results. We are proactive, honest, and transparent in delivering the best outcomes.
Sustainability: Our commitment to sustainability goes beyond environmental care; it includes considering the long-term impact of our actions, prioritizing safety, taking corrective action when necessary, and fostering a healthy, diverse, and inclusive working environment.
Brave: Embracing change, seeking feedback, and standing up for what is right define our bravery. We assess risks while ensuring safety and sustainability in all endeavours, and
Curious: We encourage asking questions, experimenting with new solutions, staying informed about market dynamics, understanding customer needs, analysing competitors, identifying opportunities, and continuously learning and improving.
Applying
Are you excited about this opportunity? Don't let it slip away - seize the moment and apply now!
Application deadline: 7th February 2025
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