Sell and achieve the minimum required number of units per month.
Welcome and assist customers entering the NBK Showroom.
Aid customers in selecting vehicles by engaging in dialogue and attentively listening to their needs.
Provide comprehensive explanations of product performance, applications, and benefits to potential buyers.
Detail all available optional equipment for customer consideration. Offer test-drives to all prospects, adhering to NBK's procedures for identification verification.
Utilize NBK's sales control and follow-up system, ensuring accurate inventory records on NBKA Autoline/CRM software.
Demonstrate a strong commitment to customer satisfaction. Familiarize oneself with state and local laws governing automobile sales.
Establish personal income goals in line with NBK Standards of productivity and devise strategies to achieve them.
Participate in product and sales training courses as directed by sales management.
Stay updated on new products, features, accessories, etc., and their customer benefits.
Facilitate the transfer of closed deals to the finance department, ensuring all paperwork is completed accurately. Meet the transportation needs of vehicle purchasers.
Understand equity and values, and proficiently explain depreciation to customers.
Draft comprehensive sales orders and complete paperwork following NBK policies.
Prepare sold vehicles for customer delivery ahead of customer arrival.
Coordinate with the service department for pre-delivery inspections to ensure vehicles are ready for delivery.
Deliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and paperwork.
Introduce customers to service and spare parts department personnel, emphasizing the dealership's quality and efficient repair and maintenance services.
Regularly visit potential and existing customers to boost new vehicle sales and maintain customer relationships.
Follow up on all post-delivery items, tag/title work, "We-Owes," and special requests to ensure customer expectations are met.
Maintain an owner follow-up system to encourage repeat and referral business and enhance customer satisfaction.
Cultivate positive relations and collaborate with team members to achieve sales targets.
Maintain a prospect development system. Review and analyze daily, weekly, monthly, and yearly actions to optimize time management and planning effectiveness.
Adhere to all company processes and procedures. Meet all objectives required by the company.
Participate in sales meetings.
Maintain a professional appearance.
Respond promptly to all pages and calls. Undertake any temporary assignments as required by your manager.
المهارات
Ability to analyze the goal, target customer, and challenges to overcome before planning sales-oriented activities.
Adept at communicating with the in-house team, clients, and management through formal documentation and discussions.
Approaching new and existing customers by following optimum consumer service standards.
A high level of focus on driving sales with consistent performance and teamwork.
Proven command on improving conversion rate through modern communication channels and impressive presentations.
Demonstrated ability to forge long-lasting work relationships by leveraging information, tactics, and excellent communication.
