Senior Performance Analyst

About Hamad International Airport:

Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.

About the role:

Monitors effectiveness of MATAR commercial business processes, conducts analysis, makes recommendations for improved business performance. Responsible for implementation of new analytics system to manage defined business performance KPls, including data sources for improved data integrity and business reporting capability. Evaluates current business practices and reviews revenues and commercial team operating expenses.

Key responsibilities

• Responsible for identifying areas of improvements and concerns in business operational areas and provide appropriate optimal business solutions to achieve operational and financial goals.
• Responsible for the development and implementation of performance metrics to improve business operational efficiency (e.g key data elements: outlet name, category area in m2, location, room no, commencement date, gross sales, net sales, sales by product type/ category, transaction count, sales by nationality, average transaction value, category).
• Responsible for the analysis of business problems to identify the root causes and recommend corrective actions, undertake research and collect data to better analyse outcomes - specific business logic to be applied: Compute Yield per m2 (Net Sales/ Total Nos of Transactions) and Compute Sales/ Revenue per passenger.
• Work closely with IT department to utilize systems (Data lake, Dash board) for improved data capturing, monitoring, integrity and reporting.
• Implement regular business performance management and reporting structure with a focus on adding value to Non-Aeronautical, Commercial and Property units in line with existing framework for KPls reporting and identified relevant data sources.
• Support development of a business case, proposal, modelling or analysis for a potential new business opportunity or revenue stream.
• Perform other department duties related to his/her position as directed by the Head of the Department.

About you:

• Minimum Bachelors of Science degree in Business, Statistics, or Economics.
• 3-4 years’ work experience in performing analysis, performance management, monitoring, tracking.
• 3-4 years work in preparing business budget, forecast.
• Familiar/ comfortable with business/ financial modelling, statistics, set of data, system (e.g MS Excel, dashboard)