Manage and lead the development and implementation of department strategy, projects, initiatives, and systems.
Manage and ensure the accuracy and confidentiality of all company and employees records and information in all available formats.
Manage and lead all disciplinary actions and grievance issues by performing proper investigation and evaluation to ensure fairness and equality.
Provide counselling and support to line managers and employees and ensure effective and proactive communication across departments on policies, procedures, and services.
Supervise department documentation preparation by People Operations Officers to ensure compliance and accuracy.
Manage and lead all intermediate and senior recruitments full cycles including Job Description preparation, Job posting, Shortlisting, Evaluation & Testing, Interview Assessments, Offer Preparation, Offer negotiation, Contract Preparation, Probation Period Evaluation and Employment Confirmation.
Manage all employment status validity (Work Permits, Sponsorship Transfers/Cancellation/ QID)
Lead the effective implementation of performance management processes and systems and the link/relation to the Learning and Development strategy.
Review, revise and streamline all department documents such as but not limited to policies, procedures, processes, and forms to enhance efficiency and effectiveness.
Manage to remain updated on all labour and employment legislation amendments and report to line manager and management as required to revise internal policies.
Evaluate and recommend changes to ensure the health and safety of all employees.
Assist in succession, employees training & development and workforce planning activities.
Develop and maintain periodic departmental reports for management updating related metrics.
Assisting with maintaining and updating the Employee Handbook.
