The Senior Housekeeping Manager leads, trains, and supervises the housekeeping team. The Senior Housekeeping Manager ensures that all areas of the hotel are immaculately maintained, promoting guest satisfaction and supporting overall hotel operations.
This role is conducting regular inspections, managing inventory, and upholding safety and hygiene protocols to create an exceptional environment for all hotel stakeholders.
The Senior Housekeeping Manager contributes to the hotel’s success by fostering an efficient, guest-centric housekeeping operation that enhances the guest experience and supports the hotel's reputation for excellence.
Oversee and ensure the strategic direction of the housekeeping department, aligning operational goals with the hotel’s high cleanliness and hygiene standards.
Develop and continuously enhance housekeeping policies, procedures, and standards to maintain excellence and adapt to industry trends.
Provide leadership and mentorship to housekeeping staff, fostering a culture of accountability, teamwork, and service excellence.
Optimize resource allocation and task scheduling to achieve efficiency and meet operational deadlines.
Conduct comprehensive inspections to ensure adherence to cleanliness, functionality, and safety standards, addressing any deficiencies promptly.
Manage the department’s budget, implementing cost-effective strategies while maintaining quality and service standards.
Collaborate with key hotel departments to ensure seamless operations and alignment in delivering exceptional guest experiences.
Enforce compliance with health, safety, and environmental regulations while championing sustainability and innovation in housekeeping practices.
Leverage data and reporting tools to monitor performance, analyze trends, and drive continuous improvement in housekeeping operations.
Drive adoption of emerging technologies and sustainable practices to enhance operational efficiency and reduce environmental impact.
Expert Knowledge of Housekeeping Operations
Exceptional Attention to Detail and Organizational Skills
Superior Communication and Interpersonal Skills
Operational Excellence and Cost Control
Technical Proficiency and SAP ERP Knowledge
Minimum 5 years working experience, 3 years relevant working experience, 2 years GCC experience is a plus.