Senior Business Analyst · Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
· Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
· Support systems change processes from requirements through implementation and provide input based on analysis of information
· Consult with business clients to determine system functional specifications and provides user and operational support
· Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
· Act as advisor or coach to new or lower-level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
· Has the ability to operate with a limited level of direct supervision.
· Can exercise independence of judgement and autonomy.
· Acts as SME to senior stakeholders and /or other team members.
· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
· Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
· Proven interpersonal, data analysis, diplomatic, management and prioritization skills
· Consistently demonstrate clear and concise written and verbal communication
· Proven ability to manage multiple activities and build/develop working relationships
· Proven self-motivation to take initiative and master new tasks quickly
· Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
· Any other required tasks
Starlink is part of the Ooredoo Group of companies established back in 2006. Starlink is the first retailer for mobile and accessories. Since then Starlink has branched out to become one of the largest outsource-managed services provider in multiple areas such as: IT, installations, maintenance and contact centers.
