Manage and Provide specialist support to Business End Users for the SAP install base of Human Capital Management and Success Factors.
Define, Document and Execute remodelling and enhancements of SAP business processes through analysis, planning, designing, building and delivering SAP solutions using SAP business configuration & development technologies.
Roles & Responsibilities:
Collect, analyse and provide inputs to establish HCM Process strategy, vision and priorities based on industry best practises by engaging with Business and IT Management to meet corporate goals and reduce costs.
Implement and Support suitable SAP solutions to improve IT cost effectiveness, service quality and business development while meeting company's current and future needs.
Provide advice and guidance to Business and other Departments on improving business processes and functions by analysis, benchmarking and development of detailed SAP Business Process functional and technical specifications.
Evaluate new technologies for systems and business process improvements by conducting research to recommend improvements to Management and ensure optimal provision of solutions.
Maintain the integration of business processes within Human Capital Management, Success factors and with other modules like Employee Self Service, Manager Self Service and Employee Central and other modules. Also work closely with the Technical Team for effective management of SAP landscape integrity, SAP Security, Roles and Authorizations, Documentation etc.
Plan and Conduct the customer contact workshops to improve business effectiveness by reviewing & optimizing the usage of the SAP system. Provide clarification on business processes, identify areas for improvement, training needs and meet agreed customer expectations.
Plan, manage, execute and report the status of projects, manage risks and resolve issues to achieve project goals using ASAP methodology.
Participate and advise business for implementation of new business functions and solutions to complex business problems Contribute towards Department KPI’s and targets that are aligned to the SAP COE and IT Directorate objectives.
Represent in company forums which brings together business process owners and industry specialists on a common platform to promote information dissemination, lessons learned and the exchange of ideas.
Escalate and Resolve SAP product issues through active liaison with M/s SAP.
Translate GWC business requirements to SAP functionality through analysis. Design and configuration of business processes, resolution of gaps, business process remodelling and testing to deliver optimum SAP solutions.
Manage resources and budgets through proper planning in order to finalise projects and tasks to meet business goals and objectives.
Create and manage Quality Management Systems (QMS) processes & procedures by development of documentation in order to achieve a standard approach to work practices and technologies.
Plan and conduct SAP HCM / SF training for new processes via classroom sessions or one on one sessions.
Analyse and control migration of legacy data through use of appropriate migration tools to enable configuration of business processes.
Align the IT Support and Enablement operations to the set standards of the ISO 27001 Governance Framework and other IT Policies and Procedures.
المهارات
Minimum Requirements:
SAP Certification in HCM, Payroll, and/or Success Factors are preferred.
A total of 10 years professional work experience as a minimum that includes a minimum of 5 years hands-on SAP implementation / support experience including at least 2 full life cycle implementation projects as Senior Functional Consultant for SAP HCM covering Business Process Design, Configuration, Gap Analysis, Development, Testing and Training.
A minimum of 5 years of proven experience in Human Resource Function with demonstrated management experience in supply chain and logistics.
Technical Competencies:
In-depth hands on expertise of the SAP HCM applications such as Payroll, Time Management, Personnel Administration, Success Factors, and Organizational Management. Additional awareness of other SAP Modules would be advantageous.
In-depth knowledge of integration with Success Factors and ability to understand requirements for establishing interfaces to external systems including Business Intelligence and Reporting.
Experience of SAP project management methodology (ASAP, Solution Manager), programme / project management and service level management.
Experience in managing and executing multiple IT projects, through contracts and/or internal resources, on time and within budget.
Demonstrates a commitment to quality and continuous improvement. Operates independently using mature judgment in planning and performing assignments and achieving defined objectives.
Excellent people management, problem solving, persuasion, negotiation, and decision-making skills & team player.
Demonstrates ability to effectively manage and communicate with a multicultural and multi-national workforce.
Excellent written and verbal communications skills with the ability to communicate concepts as appropriate to customers, contractors, and staff.
