YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist! YOUR TASKS:
Ensure that a high level of professional rapport is developed and maintained with all customers
Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
Develop and implement a personal sales plan and call cycle that incorporates initiatives for identifying and gaining new business to achieve the individual sales (volume and profitability) targets
Manage and develop a portfolio of prospects through building a strong opportunity pipeline to ensure that revenue targets are met
Establish customer agreements and ensure that pricing guidelines are always applied and profitability targets for customers are met. Ensure those customers’ prices are reviewed on regular basis and whenever any discrepancy arises between actual and promised volumes a re-negotiation takes place
Meet and exceed New Business Targets through acquisition of competitor held accounts
Develop and implement an approach to secure competitors and prospects business in the shortest time possible. Establish Prospects pipeline to support this approach and target them accordingly
Promote DHL brand image and values through own appearance and behaviour so that it reflects DHL high standards and develops customers’ relationship
YOUR PROFILE:
3 years experience in a commercial environment
Excellent verbal communication skills and interpersonal style
Excellent organisational skills, including ability to prioritise workload
Ability to effectively contribute as a team member as part of a busy team
Proven ability to work under pressure in a fast paced, time sensitive environment
Demonstrated ability to use initiative/judgement to solve job related issues
Excellent Selling Skills in a complex sale environment
Business/commercial acumen
Negotiation Skills
English fluent with knowledge of Arabic, an advantage.
Experience in a enterprise selling environment at board level
OUR OFFER:
Strong career support in an international environment.
Great culture and colleagues.
Multifarious benefit program.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application!
