Sales Manager - Lab

OBJECTIVE/ PURPOSE OF THE JOB

This senior level role is mainly responsible for delivering business growth in term of profit and revenue in their product lines related to their specialty. This objective is achieved through execution of sales plan in line with the unit and principal strategies.

KEY RESPONSIBILITIES

• Develop a comprehensive and effective market business plan aimed at achieving and exceeding annual sales goals established by the business unit Manager.
• Communicate sales operations requirements in an accurate and timely manner as directed by management
• Analyze the changing market environment and customer requirements and provide marketplace issues results and feedback with the business unit Manager.
• Develop strong customer relationships and communicate their needs and goals between other company team members
• Accountable for delivery of revenue and profit assigned by the business
• Ensure a growing relations with external parties by maintaining a constant communication and coordination with clients and suppliers to ensure business continuity.
• Deliver and provide support to customers inquiries, negotiate pricing & offers with vendors to best meet the business requirements.
• Prepare quotations and feasibility studies.
• Follow up on agreements and tenders submissions related to his specialty.
• Review receivables & payables regularly and communicate with stakeholders to ensure timely collection of revenues and payment
• Extend their market research and define Market coverage needs and discuss market expansion and future opportunities with the business unit manager.
• Ensure product inventory related to their specialty is updated and avoid commitment that may destroy reputation of the principal by closely monitoring inventory report through supply chain data and customer service.
• Use customer satisfaction and complaints data from the quality assurance to gain insights to enable sound business decision making and maintain high level of client satisfaction.
• Monitor supplier performance evaluation and coordinate further mitigation plans.
• Coordination with the all parties including the customer service and project team for a project is related to their department till ending the project.
• Submit all required documents and sign the hand over certificate by the customer
• Ensure that the customer is satisfied with our equipment and service after delivery.
• Prepare a monthly /quarterly forecast.
• Prepare a Monthly/Quarterly/Yearly Sales Report
• Monitor and prepare technical and commercial proposals & offers.
• Prepare feasibility study and other relevant projects as required by the business
• Analyse market trend, new product-worthiness and formulate strategies for team leads to maintain high performance environment.
• Manage stock to ensure zero stock loss
• Analyse accounts receivable ageing reports and provides reports to business unit manager.
• Conduct competitive quality analysis on products being promoted.
• Analyse brand performances for negotiations with suppliers for price, credit & other commercial terms.
• Provide direct supervision to senior product specialists within their department through leadership, coaching, training & development.
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