Sales Associate (Nepali/Hindi Speaking)

Are you passionate about sales and have experience in the jewellery industry? Smart Jewellery, a pioneering 24K gold jewelry retailer in Qatar, is expanding its team. We are seeking enthusiastic and talented female Sales Associates to join our dynamic team and deliver exceptional customer experiences.

Key Responsibilities

• Customer Engagement: Greet customers warmly, understand their preferences, and assist them in choosing jewelry items, including custom 24K designs, 22K jewellery, and diamond pieces.
• Sales Expertise: Effectively communicate product features, gold purity, and customization options to customers, ensuring their satisfaction.
• Order Management: Handle customer orders, including processing payments, preparing invoices, and coordinating with the production team for custom designs.
• Maintain Store Appearance: Ensure assigned areas are well-stocked, organized, and presentable at all times.
• Customer Outreach: Actively seek out and approach customers in the store, offering assistance and guidance tailored to their needs.
• Product Knowledge: Stay informed about the products offered, discussing available options with customers and addressing their questions with confidence.
• Social Media Presence: Actively contribute to Smart Jewellery's marketing efforts by creating engaging content on platforms like TikTok and Instagram to attract a wider audience.
• Upselling and Cross-Selling: Promote additional products and services to maximize sales opportunities.
• Inventory Coordination: Collaborate with the team to maintain accurate records of jewellery stock, ensuring smooth operations.
• Multilingual Customer Support: Assist customers in Hindi, Nepali, and English to cater to diverse customer needs.