JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Description
What this job involves
· Provide front of house and reception services for the client directly.
· Handling the client’s reception duties with care, commitment and always in a courteous manner.
· Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support to the JLL clients.
· Anticipate, welcome and announce visitor arrivals.
· Management of visitor access cards and signing in.
· Operating a switchboard
· Telephone enquiries (internal & external).
· Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
· Handle couriers and post deliveries and collections.
· Keep reception area neat and tidy.
· Check e-mails each morning and react accordingly.
· Maintaining accurate and efficient management information systems.
· Ensure all activities are carried out are in accordance with Health and Safety policies.
· Manage client requests via the ticket’s system in place
· Support with events
· Support and cover when required the Event coordinator
· Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception.
· Raise quotes for Client approval and raise PO’s to JLL and Client vendors for Above Baseline services
· Assisting in setting up in house and external events as and when required.
· Upkeep and review of onsite Manuals, Handbooks, Guidance notes related to the JLL Soft Services Working with the Regional Facilities Manager and Moves and Changes team to address internal space requirements and to organize/assist with team moves and Moves and Changes team.
Specific Duties not covered above:
· Ordering couriers, etc.
· Register incoming packages at the courier and in the local registry booklet / tablet, then send an email to the recipient employee
· Issuance of packages and letters
· Keeping outgoing and incoming mail in a spreadsheet (excel)
· Check the list returned from the post office
· Registering invoices in a spreadsheet (excel), one by one
· Tell employees about the arrival of your lunch order. (phone)
· Receipt, handling, registration and storage of office supplies
· Office supplies warehouse management, inventory management
· Creating a badge for guests, registering and accompanying them on arrival (if necessary)
· Booking of meeting rooms
· Confidential document container inspection
· Administration of locker keys
· Filling evening meetings:
· Load copier paper in copy rooms
o Filling office cabinets
o Clock check in the meeting rooms, replacement of flipchart paper, whiteboard, felt-tip pen, clearing of whiteboard
o Load envelopes
Location:
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.