) Greet and meet customers/clients/visitors on arrival and enquiring as to the service required. Offer professional welcome.
(b) Offer professional customer service by guiding to the respective office/meeting room or waiting area.
(c) Receive/Answer telephone calls/inquiries and ensure that messages are taken clearly and delivered promptly.
(d) Maintain and update the directories and contacts.
(e) Process, update, and maintain staff various records in the department. Update and maintain the database. Maintain diary and assist in updating manuals.
(f) Maintaining housekeeping standards in the reception area.
(g) Monitor office/pantry supplies consumption and prepare requisition for replenishment to maintain sufficient supplies and smooth flow of the office operation.