Outlet Manager - Arabic Speaker
Job Description
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:
• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Evaluate the performance of the assigned team and initiate internal development and promotions
• Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome and seating of arriving guests with the assistance of the Hostess
• Maintain a professional and friendly relationship with the outlet patrons
• Establish and update the outlet’s database of regular guests
• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
• Be actively involved in the outlets promotional activities
Skills
Education, Qualifications & Experiences You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
Knowledge & Competencies
The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Doha, Qatar City Centre Rotana is a 5 star hotel located in the heart of Doha, connected to City Center Mall and mere steps from the new Doha Exhibition and Conference Centre. The hotel is nestled in the key business and commercial district of West Bay and just 30 minutes’ drive from the new Hamad International Airport. The perfect choice for both business and leisure traveler. An elegant hotel with... 381 guest rooms, suites and apartments spread over 47 floors. Each contemporary room features floor to ceiling windows that have exceptional view of the sea and city skyline. The hotel features the iconic Club Rotana Lounge on the 24th floor, which is a hotel within a hotel delivering an outstanding and personalized hospitality experience. Guests are spoilt for choice with 7 distinctive dining venues that set the hotel apart as a destination in itself. For conferences, exhibitions, meetings, weddings and social events the hotel offers an extensive range of multi-functional meeting and event spaces. Bodylines Fitness & Wellness Club, offers a fully equipped gym, massage treatments, outdoor terrace and swimming pool. City Centre Rotana Doha is bringing Rotana’s distinctive brand of hospitality to Qatar.
