Certified as a Top Employer for UAE, Qatar, KSA, and Oman, KONE is dedicated to a better world of work and exhibits this through excellent people practices.
We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.
The Order Administrator is the order booking gatekeeper. S/he ensures that the Sales-to-Operations handover has been performed according to the frontline policy, verifies completeness and quality of order information, and books agreed-upon jobs and contracts to KONE systems so they are considered as Order Received (OR).
Responsibilities and key activities:
Order Management
Accountable for correct and timely booking of received orders
Responsible for verifying that the Sales-to-Operations handover has been performed as defined in the FL policies before booking the order, including needed pre-booking reviews
Validates the project categorization
Ensures that other order booking absolutes have been met and the quality of required deliverables is adequate for order booking
Responsible for the order registration
Completes the order with relevant additional details and updates order data to SAP
Ensures the consistency and quality of planned revenue and cost plan before order booking
Responsible for the correct configuration of the agreed billing plans under agreed conditions
Verifies planned CMII value
Verifies and completes customer parties and other order data
Verifies and completes all role assignments
Verifies planned installation hours, as well as correct and realistic high-level scheduling.
Triggers specific contract requirements for bank guarantees
Performs Order Booking tasks
Provides Order Booking information to Operations.
Are you the one?
Strong ability to read and comprehend contract terms, conditions, and financials.
Knowledge of SAP ERP systems and functionality.
Proficiency in Microsoft Office applications.
Previous experience in a similar role (preferred).
Good command of English and Arabic, with the ability to understand professional documents and communicate effectively in your field.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers