Configure enhancements and fixes in ERP applications, focusing on the delivery of complex RICE Objects (PLSQL).
Develop queries and customized reports tailored to specific business requirements.
Build custom workflows in various areas such as AME, PO, and others, utilizing knowledge of forms personalization.
Utilize exposure to 3rd party integration tools such as supplier collaboration portals and/or 3PL/4PL systems for seamless integration with ERP.
Create Interface & Conversions, Menu's, Forms, and Functions, proficient in PL/SQL Packages, Procedures, and SQL Scripts.
Support technical and functional configuration, including table creation/extension, to enhance the use and supportability of Supply Chain and Finance modules in Oracle ERP and other touchpoint systems.
Analyze, design, and implement integrated customized solutions to meet approved functional requirements and specifications.
Ensure data security in each developed application, adhering to best practices and company policies.
Create and maintain technical documentation for developed solutions and processes.
Facilitate testing of enhancements, fixes, patches, and upgrades to ensure smooth deployment and minimal disruption.
Resolve technical issues related to code, configuration, and performance of applications in collaboration with DBAs, system administrators, and functional teams.
Diagnose production issues, identifying and implementing fixes in coordination with relevant teams.
Design, develop, deploy, test, and maintain technical objects within the Oracle applications production environment, including reports, interfaces, conversions, and custom application extensions.
Create process flows, high-level functional, and detailed technical design specifications based on business requirements.
Provide customer support for business-critical application problems and issues, ensuring timely resolution and minimal downtime.
Assist with testing and deployment of Release Update Pack and other module upgrades to maintain the application release level current.
Proactively engage with vendor support through service requests as needed.
Coordinate work efforts with DBA and middleware teams for application change controls and system performance optimization.
Provide support to System Administrators regarding custom responsibilities, security profiles, menus, and user account provisioning.
Collaborate effectively with business analysts and application super users to successfully complete projects and deliver optimal solutions.
Mandatory Qualification Experience and Certifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum 7+ of related experience with applicable certifications.Strong teamwork, time management, and multitasking skills.
Commitment, dependability, and respect for others.
Ability to work under pressure, meet deadlines, and maintain a high level of detail.
Excellent problem-solving and organizational skills.
Enthusiasm, diligence, and a willingness to learn and develop new skills.
Initiative, follow-through, and a proactive approach to work assignments.
Excellent communication skills, both written and verbal, in English. Arabic fluency a plus.
Strong analytical skills and ability to explain technical concepts to non-technical users.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Commitment to upholding health, safety, hygiene standards, and company policies.
Adheres to CCQ code of conduct and IT policies and procedures.
