Roles and Responsibilities:
Work with SAB business user and SAB IT staff to understand business requirements for new application development and improvements to existing applications.
Perform necessary analysis to obtain new functional specifications and requirements from the business user and work with technical support consultants to transform the functional specifications into clear and concise technical specifications
Provide needed functional support and enhancement for SAB mobile applications
Provide needed functional support for integration and interfaces with other SAB systems
Provide needed support for Bl developers to design and develop new Bl reports, amend, and enhance exiting reports.
Provide needed support for Oracle ERP technical consultants to design and develop new ERP components, and amend and enhance existing components.
Provide on-job training sessions for SAB staff, which covers all modules
Provide complete documentation and knowledge sharing with SAB staff for all types of functional support activities, which covers all modules
Participate in the testing process and apply necessary functional testing concepts to programs developed or enhanced.
Meet regularly with technical support consultants to manage work plan and deliverables: and obtain updates on status of ongoing development.
•Raise awareness of any risks/issues requiring mitigation, escalation and resolution
•Strong knowledge is required for Oracle EBS HCM modules.
•Strong knowledge in documentation methodologies (OUM/ AIM).