Overview of the role:
The primary focus of this role is to carry out dealership services on customer vehicles as per company standards and ensure optimum quality with increased productivity and technical efficiency, thereby individually contributing to generate workshop revenue without any repeat concerns.
What you will do:
• Prompt execution of service repairs requested on the repair order as per schedule provided
• Report additional job required in car with cost estimate
• Maintain check sheets and log sheets
• Upkeep tools and equipment in the individual bay as per company standards
• Ensure zero repeat repairs
• Proper diagnosis and trouble shooting
• Conduct final inspection as per the standard operating procedures
• Deliver the desired efficiency and productivity as per targets given
• Ensure prompt punch in and punch out to get the accurate booking hours
• Complete the training course/internal assessment and other on the job training as per the schedule provided by the Training Manager
• Enroll and get certifications as per the principal’s guidelines
• Ensure follow up of standard operating procedures in technician role
• Ensure fire extinguishers are kept close by for immediate action in case of working with fuel systems
• Use and maintain appropriate PPEs supplied
• Report all incidents to the supervisor
Required skills to be successful
• Communication skills
• Ability to work under pressure
• Customer oriented
About the team:
In this role, you will be working in a fast paced and dynamic environment reporting directly to the Service Manager.
What equips you for the role:
• ITI/ Diploma or Engineering Qualification
• 2-3 years’ experience as a Technician with an Automotive dealership
• Communication skills
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.