Manager Business Development

Will be leading the merchant acquiring - sales team for new payment solutions (Online Payment and POS) and be responsible for portfolio growth via aggressive merchant acquisition, sales and relationship management activities including reviewing and analysing merchants’ sales performance and profitability.

Job Responsibilities

· Work in close collaboration with the Government/SME/Corporate /Banking Sector/Fintech Relationship Managers for referrals and securing appointments

· Promote and present digital payment solutions and other products to merchants as per their business needs

· Lead, manage and build the merchant acquiring sales team

· Maintain merchants’ relationships to ensure continuous growth and sales targets are achieved.

· Leverage prospects and contract new merchants and partners by presenting the appropriate solutions for the business

· Create sales schedules for the Acquiring team, follow up and provide regular updates.

· Develop and implement a business plan to grow the business.

· Build and manage the relationships of key accounts.

· Generate, maintain and increase business opportunities with existing merchants.

· Prepare reports as required regarding business development including market comparison analysis, business opportunities, recommendations, etc.

· Daily tracking of the sales team’s performance with immediate actions as required

· Gather and share market/competitor intelligence and inform Head about any gaps in product offering compared to peers.

· Liaise with other departments to facilitate smooth operations and ensure prompt and accurate delivery of service.

· Represent the company in various events, socializing events and other activities and facilitate the promotion and branding of the company, its products/ services.

· Ensure that customer satisfaction levels are high & such that customer referrals are generated given good services.

· Ensure flaws are avoided and errors are rectified