KFAS Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About the role

Assist in training, evaluating, leading, motivating, and coaching all employees in the KFAS Department to ensure that established cultural and core standards are met: long-range strategic planning for the operation. The ability to be visible in the operation, provide recognition, promote good public relations, and handle guest complaint, concerns or special requests for guests. This role has direct contact with guests and as such good communication skills are a necessity. This position does require an applicant with a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays.

What you will do

• To Supervise children at all times.
• To develop and implement activities for the children.
• To plan and develop activities and programs consistent with the child’s development.  
• Design kids birthday packages and any other kids events (Easter, Christmas).
• To conduct inventory of kids toys, games etc.
• To Work as a member of a team and share with the other members of the team relevant information about the kids club.  
• To Work within the policies and procedures set.
• To participate in the weekly staff meetings. 
• To ensure high standards of cleanliness and hygiene are maintained.
• To ensure that all toys and objects are safe and clean.
• To establish a rapport with guests and residents, providing guest recognition and good customer relationships.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
• Be responsible for equipment, products, cleanliness and hygiene of the treatment areas.
• To monitor and assist with all children’s activities that are part of the kids club activities.
• Plan and execute safe, fun-filled and educational daily scheduled programs for guests ranging in ages from 5 to 12.
• Prepare the KFAS facility on a daily basis to handle a minimum of 5 children.
• React to changes in scheduling, weather or number of children with prepared backup plan.
• Converse with guests and answer questions regarding the resort.
• Provide orientation of KFAS facility, and when available, of the Spa and wellness Center.

What you bring

• Minimum of 2 to 3 years’ experience in a similar position
• Preferably in an international, luxury five-star hotel
• English - excellent communication skills

  
What we offer: 

Opportunities to build a successful career with global potential 　　
Unique strong culture - diversity of 50 different nationalities　　
Living accommodation in a high quality, well-resourced apartment　
Excellent Training and Development opportunities
Employee Recognition Programs​
Complimentary nights at FS Hotels Worldwide 
Paid home leave tickets　　
Complimentary meals in employee restaurants　　
Free transportation to work　　
Medical coverage　

Work Authorization:

Hotel will apply for the work authorization for a successful candidate.　

Learn more about employment with Four Seasons:-
　　
You could also learn more about employment with Four Seasons via the following channels:　　
https://www.facebook.com/FourSeasonsJobs　　
https://www.linkedin.com/company/four-seasons-hotels-and-resorts　　
http://jobs.fourseasons.com　　
https://twitter.com/FourSeasonsJobs

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.