https://bayt.page.link/cmx9Sg4KynVcYpx39
$6,000 - $7,000
الوظائف المتاحة عدد 3
دوام كامل · 4-17 سنوات من الخبرة
10-49 موظف · البنوك - الخدمات المالية

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أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

Nair Systems, is a QFC based, boutique leading edge technology consulting and professional services firm focusing on Digital Banking, Artificial Intelligence, Big Data & Data Analytics, Cyber Security, Blockchain and Cryptocurrency and Robotic Process Automation. 

 

Nair Systems is currently looking for Ivanti Neurons ITSM/ITAM Administrator for our Qatar operations with the following terms & conditions.

Position Overview: To manage and optimize our Ivanti IT Service Management platform. This role requires a dynamic problem solver who will serve as a Subject Matter Expert (SME) in system configurations, customizations, and integrations to enhance IT service delivery.



Key Responsibilities:

  • Platform Management: Design, configure, and maintain the Ivanti Neurons ITSM/ITAM platform to support IT service management processes.
  • Customization: Customize and configure modules including Incident, Request Offering, Problem, Change, Service Catalogue, and Asset Management.
  • Workflow Development: Develop and implement workflows, forms, templates, and business reporting according to organizational requirements.
  • Integration Management: Manage integrations with other IT systems and tools, ensuring seamless connectivity with monitoring systems, automation tools, and asset management databases.
  • Data Integrity: Ensure data accuracy and integrity within the Ivanti Neurons ITSM system.
  • User Administration: Administer user access, roles, and permissions within the platform.
  • Performance Monitoring: Monitor system performance, troubleshoot issues, and conduct application release testing and upgrades.
  • Optimization Solutions: Implement solutions to enhance the platform’s performance and reliability across the business.
  • Collaboration: Work with IT teams to identify and implement opportunities for process improvement and automation.
  • Training & Support: Provide training and support to end-users to ensure effective use of the Ivanti Neurons ITSM platform.
  • Documentation: Develop and maintain user guides and standard operating procedures (SOPs).
  • ITIL Alignment: Align ITSM processes with ITIL best practices and conduct regular reviews for enhancements.


المرشح المفضل

عدد سنوات الخبرة
الحد الأدنى: 4 الحد الأقصى: 17
منطقة الإقامة
الدول العربية
الجنسية
الدول العربية

Vinirma Consulting is a business consulting and technology service provider. We focus on fostering partnerships with clients in transforming them in to most effective and profitable organizations. Domain and global best industry practices knowledge coupled with insight into the emerging but practical technology enables us to deliver the dependable solutions and services. Vinirma’s corporate objective is to assist its clients to focus on respective core competence to remain competent and profitable organizations.

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