We are currently looking for Ivanti Administrator for our Qatar operations with the following terms & conditions.
Key Deliverables/Responsibilities:
Design, configure, and maintain the Ivanti Neurons ITSM/ITAM platform to support IT service management processes.
Customize and configure the Ivanti Neurons ITSM modules (Incident, Request Offering, Problem, Change, Service Catalogue, Asset Management etc).
Develop and implement workflows, forms, templates, and business reporting within the Ivanti Neurons ITSM platform according to business requirements.
Implement and manage integrations with other IT systems and tools, such as monitoring systems, automation, asset management databases and other business systems.
Develop and implement workflows, forms, and reports within the Ivanti platform.
Ensure data accuracy and integrity within the Ivanti Neurons ITSM system.
Administer user access, roles, and permissions within the Ivanti ITSM platform.
Monitor system performance, troubleshoot issues, carryout application release testing and upgrades within the Ivanti Neurons ITSM platform.
Joining time frame: 2 weeks (maximum 1 month)
Terms and conditions:
Joining time frame: maximum 4 weeks