IT Systems Technician

Education and Certification:

• Bachelor’s degree in information technology, Computer Engineering, or related field.
• Certifications like MCSE, MCITP, MCM, MCSM; A+; HP Service Technician or equivalent.

Experience:

+3/-experiences in handling various Microsoft systems and infrastructure technologies – e.g., Backup, Servers, Storage,

Qualifications:

• Must have excellent Windows desktop support experience with excellent communication skills.
• Must have experience in working with Windows Server 2016 and newer versions.
• Must have experience in remote control software.
• Must be customer oriented and should have hands on experience of supporting business users for various IT services and applications.
• Solid understanding and working experience of IT Service Management concepts such as SLA, Service Requests, Support Requests, Change Management, etc.
• Must have experience in working on and supporting any Helpdesk ticketing solution.
• Strong knowledge of IT security, controls, and network infrastructure, with some IT planning experience. etc.
• Must have experience working in the Oil and Gas sector and have undergone training and/or have HSE certifications from the Oil and Gas sector for those trainings.

Remark:

• Qatar Based / Transferable Visa.
• Immediate Joiners is a preference.
• Qatar Driving License is a preference.