https://bayt.page.link/v1TUmrkCw1dqRip19
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

Job Overview:

The Support Engineer will work in support team in ensuring the smooth operation, support, and maintenance of the Fuel Retail System across 120+ fuel stations and the Head Office. This includes overseeing system support for Back Office Systems, Point of Sale (POS) terminals, bank terminals, and Card Management Systems, and all other relevant systems The role requires hands-on expertise in infrastructure management and experience in leading a team in a technical environment.


Key Responsibilities:


System & Infrastructure Support:

  • Provide support for MS SQL Server-based systems (Head Office, Back Office, POS).
  • Manage the support of Card Management System.
  • Troubleshoot, diagnose, and resolve all application, user and system issues.
  • Ensure high performance of Retail systems across Head Office and all sites


User & Client Support:

  • Liaise with users at Head Office and fuel stations to resolve technical issues.
  • Provide training and guidance to users on system functionalities as required.
  • Work closely with vendors and external support teams for any third-party system issues.

المرشح المفضل

منطقة الإقامة
قطر

Established in 1980, Diyar has been, since more than thirty years, managing large and complex technology projects. Its high caliber and professional work force, its strategic alliances with leading technology companies, its focus on meeting client business objectives, its investment in technology initiatives that help the economy and society and its commitment to Total Quality Management, Occupational Health & Safety Management and Environmental Management makes Diyar an ideal partner for our client technology and service requirements. As leading IT Company in Kuwait, Diyar experience varies from strategic thinking, project management, business analysis and developing integrated service models suitable for any complex environment to ensure that the services are provided efficiently, professionally and within the service levels.

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