Hands-on security systems management and support for MFA, Next Gen AV, email gateways, firewall administration, network access control, on premise and cloud infrastructure, and ERP & CRM systems.
Provide level one and two for security systems affecting the end user.
Document and maintain IT Security ops manuals and procedures.
Any additional tasks required to support IT control objectives, business objectives, IT projects, and others.
Hands-on and coordination (where appropriate) of remedial measures for security events, incidents, and vulnerabilities.
Coordinate/escalate technical resources to support network security incident handling for virus outbreaks, etc.
Generate regular and ad hoc system status reports on security tools.
Keep abreast of industry security trends and current network threat profiles.
Support / coordinate troubleshooting efforts with IT and the business if necessary
Provide back-up / support for the business continuity service.
Education & Experience Requirements
Experience in risk, compliance, and information security policy development.
Knowledge and understanding of governmental agency or corporate/industry information security, governance, risk and compliance practices and standards.
Knowledge of global (security) standards, frameworks, and policies, including but not limited to:
ISO 27001/2
GDPR
NIST Cybersecurity Framework (NIST 800-53)
SANS top 20
CIS
ITIL
PCI
CoBIT
Experience with development of educational programs in security awareness.
Excellent organizational and communication skills (both oral and written).
Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
