We are currently looking IT Change Manager for our Qatar operations with the following terms & conditions.
Mandatory Qualifications:
• Strong knowledge of ITIL and Change Management best practices.
• Experience in IT Service Management roles with a focus on Change Management.
• Proficiency in top IT Service Management systems such as Ivanti, ServiceNow, IBM, and BMC.
Preferred Qualifications:
• Knowledge of ISO 20000 standards.
• Experience in the banking industry.
• Hands-on experience with Ivanti IT Service Management system.
Experience:
• Proven experience in managing IT Change Management processes.
• Experience working in IT Service Desk or IT Service Management roles.
• Involvement in IT Change Management within similar industries.
Key Responsibilities:
• Manage and oversee the IT Change Management process in alignment with ITIL best practices.
• Coordinate and communicate with stakeholders to ensure successful change implementation.
• Develop and maintain change management policies, procedures, and guidelines.
Joining time frame: 2 weeks (maximum 1 month)
Terms and conditions:
Joining time frame: maximum 4 weeks