HVAC/ Air Con Sales Engineer- Projects | Retail | DOMASCO | Qatar

Job Requisition ID: 167315 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

Sales Engineers will promote and sell HVAC products and services to clients, ensuring customer satisfaction and achieving sales targets.

What you will do: -

Description of Accountability:

Key Tasks

• Responsible to achieve monthly / quarterly / annual sales targets & margin
• Payment collection
• Build, manage and execute a project sales funnel
• Conduct field visits to promote HVAC products and services
• Identify customer needs and recommend suitable solutions
• Prepare quotations, follow up on leads, and close sales
• Maintain records of client interactions and sales performance
• Provide technical support and product demonstrations to clients

Customer Service:

• Provide exceptional customer service, including answering questions and addressing concerns about product applications, warranty and service
• Offer guidance and recommendations on product use.

Product Knowledge:

• Must have strong technical knowledge of AC’s (Split/Window/Duct/VRF and others)
• Stay updated on new product releases and changes to existing products.

Training and Development:

• Participate in giving onsite training sessions to improve to potential and existing customers
• Share best practices and insights with colleagues to enhance team performance.

Required Skills to be successful:

• Technical Skills: strong technical knowledge of HVAC products
• Customer Service Skills: Strong interpersonal skills for effective communication with customers and team members.
• Attention to Detail: Precision in following assembly instructions and ensuring high-quality results.
• Problem-Solving: Ability to address and resolve queries and issues.
• Teamwork: Ability to work collaboratively with others in a team environment.

What equips you for the role:

• Education: Bachelor’s Degree or Diploma
• Experience: Minimum 3 years of experience in HVAC industry in Qatar. Should have good connections within the projects (Private, Government, O&G, Real estate) & Trade sector in Qatar.
• Language: Fluent in English and Arabic (Native speaker)
• Valid Qatar Driving License

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.